Frequently Asked Questions

Everything you need to know about Nuda Professional beauty solutions.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. After your package ships, a second email will be sent with a tracking number so you can follow its journey to your doorstep.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are Nuda Professional products cruelty-free?

Yes, we are committed to ethical beauty. All Nuda Professional products are 100% cruelty-free and are never tested on animals.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer professional discounts for salons?

Absolutely. Licensed professionals and salon owners can apply for a pro account via our 'Professional' portal to access exclusive bulk pricing and industry-only kits.